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Case study · Own business

Six countries, six languages, one supplier. This is where our system was built.

Hotelroom.center supplies hotel cosmetics, textiles and room equipment to hotels across Europe. It is our own business, and it is where we put together and refined the sales system we now build for Impulsyan clients.

Visit hotelroom.center
Client
Hotelroom Kft. – own business
Industry
B2B hotel supplier (HoReCa)
Markets
Hungary, Romania, Czechia, Slovakia, Austria, Malta + international English site
Languages
Hungarian, English, German, Czech, Slovak, Romanian
Our role
The entire system: webshops, advertising, enquiry handling, B2B outreach
Status
Live and running
1,500+hotels servedcompany’s own figure
6country webshops
6languages
4currenciesHUF, EUR, CZK, RON

Own data; also stated on the company’s public website.

The starting point

The starting point

Few buyers, but valuable ones, and each country has its own language and channels.

In hotel procurement a single buyer can keep ordering for years, but they’re hard to reach: the purchasing manager, the head of housekeeping or the owner decides in a different language and through a different channel in every country.

Enquiries are often projects, such as a hotel opening or a refurbishment. The order then goes to the supplier who is first to send an accurate quote with net pricing, not the one with the nicest catalogue.

What we built

Six components, one system.

01

Country-specific webshops

In the local language and currency, with real-time stock information and net pricing based on an EU VAT number.

02

Google Ads and Merchant Center

Campaigns and product feeds for each country, so buyers see our products first when they search.

03

Quote, sample and project pricing requests

Every request arrives instantly, is logged and gets a fast, tailored reply, for openings and refurbishments alike.

04

Reseller recruitment

Multilingual email campaigns in several countries, with follow-ups and manual approval of replies.

05

Targeted hotel outreach

Outreach to decision-makers at 4- and 5-star hotels in Czechia and Slovakia, in the local language.

06

Measurement from spend to order

Which country, campaign and channel brought enquiries and orders, rather than just clicks.

How it fits together

An enquiry’s journey, step by step.

  1. Search or ad
  2. Country site, in the local language
  3. Quote or sample request
  4. Instant response
  5. Quote and order
  6. Returning customer
What we measure

We measure business, not clicks.

  • number of enquiries per country
  • time to first meaningful response
  • quote-to-order conversion rate
  • spend per enquiry and per order
  • reseller applications
What’s in it for you?

If you sell to businesses in several countries, the same setup works for you: local-language pages, search campaigns, instant response and targeted outreach, all measured in one place.

Related: AI-powered B2B lead generation

Let’s look at what we would build for your company.

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